All of our returns go through our return portal. Please navigate to the portal and follow the step by step instructions there.In principle the steps are as follows:. Please note that we will offer you also a possibility for store credit instead of re

All of our returns go through our return portal. Please navigate to the portal and follow the step by step instructions there. In principle the steps are as follows:&#xA0;<ul><li>Locate your order with order number and email, zip code or phone number.</li><li>Choose whether you want to return or exchange&#xA0;</li><li>Add the reason for return</li><li>Check the information</li><li>Move on to print the return label</li></ul>Please note that we will offer you also a possibility for store credit instead of refund. You can choose either one to your preference.

How do I return my order?

The cost of return is dependant on the country of your order. Please see the cost of your country.Germany: Returns processed through the Freddywear Return Portal cost 8,90 €, which will be deducted from your refund.Since we don’t have a physical stor

The cost of return is dependant on the country of your order. Please see the cost of your country. Germany:&#xA0; Returns processed through the Freddywear Return Portal cost&#xA0;8,90 &#x20AC;, which will be deducted from your refund. Since we don&#x2019;t have a physical store and we want everyone to try our products without risk, we offer new customers their first return free of charge. Finland:&#xA0; Returns processed through the Freddywear Return Portal cost&#xA0;8,90 &#x20AC;, which will be deducted from your Klarna invoice. Since we don&#x2019;t have a physical store and we want everyone to try our products without risk, we offer new customers their first return free of charge. Sweden:&#xA0; Returns processed through the Freddywear Return Portal cost&#xA0;8,90 &#x20AC;, which will be deducted from your Klarna invoice. Since we don&#x2019;t have a physical store and we want everyone to try our products without risk, we offer new customers their first return free of charge. Austria:&#xA0; Returns processed through the Freddywear Return Portal cost&#xA0;8,90 &#x20AC;, which will be deducted from your refund. Since we don&#x2019;t have a physical store and we want everyone to try our products without risk, we offer new customers their first return free of charge. Denmark: You must use our return portal to inform us about the incoming return. As soon as you have created the return through our return portal, you can use whatever handler to ship the items back to us. Shipment must be of kind that is delivered straight to our address:&#xA0; Freddy Soisalmentie 3 15860 Hollola Finland Estonia: You must use our return portal to inform us about the incoming return. As soon as you have created the return through our return portal, you can use whatever handler to ship the items back to us. Shipment must be of kind that is delivered straight to our address:&#xA0; Freddy Soisalmentie 3 15860 Hollola Finland Latvia:&#xA0; You must use our return portal to inform us about the incoming return. As soon as you have created the return through our return portal, you can use whatever handler to ship the items back to us. Shipment must be of kind that is delivered straight to our address:&#xA0; Freddy Soisalmentie 3 15860 Hollola Finland Lithuania:&#xA0; You must use our return portal to inform us about the incoming return. As soon as you have created the return through our return portal, you can use whatever handler to ship the items back to us. Shipment must be of kind that is delivered straight to our address:&#xA0; Freddy Soisalmentie 3 15860 Hollola Finland Poland: You must use our return portal to inform us about the incoming return. As soon as you have created the return through our return portal, you can use whatever handler to ship the items back to us. Shipment must be of kind that is delivered straight to our address:&#xA0; Freddy Soisalmentie 3 15860 Hollola Finland

How much does return cost?

All of our returns go through our return portal. Please navigate to the portal and follow the step by step instructions there.In principle the steps are as follows:. Exchange order will be created for you and it will be shipped as soon as we receive

All of our returns go through our return portal. Please navigate to the portal and follow the step by step instructions there. In principle the steps are as follows:&#xA0;<ul><li>Locate your order with order number and email, zip code or phone number.</li><li>Choose whether you want to return or exchange&#xA0;</li><li>Add the reason for exchange</li><li>Pick the exchange product</li><li>Check the information</li><li>Move on to print the return label</li></ul>Exchange order will be created for you and it will be shipped as soon as we receive your return and have checked it.

How do I exchange my product to something else?

You are eligible for full refund in 14 day period since you've collected your item. Please use our return portal in order to create a return label.

You are eligible for full refund in 14 day period since you&apos;ve collected your item. Please use our return portal in order to create a return label.

How long do I have to return my order?

Freddywear.de

From here you can find answers to all the questions related to returns and exchanges of the products

Returns and exchanges

How do I return my order?

How much does return cost?

How do I exchange my product to something else?

How long do I have to return my order?